CONFLICT MANAGEMENT STRATEGIES IN TERTIARY INSTITUTIONS FOR SUSTAINABLE DEVELOMENT IN NIGERIA

SIMEON ADAKA SUNDAY

Authors

SUNDAY SIMEON ADAKA; (Ph.D). Department of Sociology, Federal University of Lafia, Nigeria

Abstract

Introduction

Conflict is an inevitable aspect of human interaction and organizational life, and tertiary institutions in Nigeria are no exception. Universities, polytechnics, and colleges of education bring together diverse groups of students, academic and non-academic staff, and management personnel, each with distinct interests, values, and expectations. This diversity often gives rise to disagreements and disputes, which, if not properly managed, can disrupt academic activities, reduce institutional productivity, and negatively affect the overall learning environment.

Conflict in tertiary institutions may arise from a variety of sources, including poor communication, limited resources, leadership challenges, differences in values and beliefs, competition for promotion, and student unrest. According to Nwankwo (2018), unresolved conflicts in Nigerian universities have led to frequent strikes, destruction of property, and a decline in academic standards. Therefore, effective conflict management strategies are essential to maintaining institutional harmony, promoting collaboration, and ensuring the achievement of educational goals.

Conflict management strategies involve the identification, prevention, and resolution of disputes through structured approaches such as negotiation, mediation, arbitration, collaborative problem-solving, and policy formulation. Employing these strategies in tertiary institutions not only minimizes disruptions but also fosters a culture of mutual respect, dialogue, and sustainable institutional growth.

This chapter examines the concept of conflict in tertiary institutions, explores the causes and consequences of conflicts in Nigerian universities, and discusses practical strategies for managing conflicts effectively. It emphasizes that proactive conflict management is critical for sustaining academic excellence, enhancing stakeholder relationships, and promoting a conducive learning environment in Nigerian higher education. Thus, this chapter is discussed under the following subheadings.